This page provides business and legal information about the MA walls in accordance with the EU Distance Selling Regulations, the Japanese Act on Specified Commercial Transactions, and other applicable consumer protection laws.
Business Details
| Business Name |
ULTRO Inc. |
| Representative |
Ryushi Nagata |
| Address |
Miyamasuzaka Building 609, 2-19-15 Shibuya, Shibuya-ku, Tokyo, Japan |
| Contact |
Please use our Contact form. Phone number and email address will be disclosed without delay upon request. |
Product & Pricing
| Products |
Wall art prints (Enhanced Matte Posters, Canvas Prints, Framed Posters) |
| Pricing |
All prices are displayed in USD on each product page. Shipping is free and included in the price. Customs duties and local taxes are not included. |
| Payment Methods |
Visa, Mastercard, American Express, Google Pay, Shop Pay |
| Payment Timing |
Payment is processed at the time of order placement. |
Shipping & Delivery
| Fulfillment |
Orders are produced and shipped by our print-on-demand production partner. Fulfillment centers are located across the United States, Canada, the United Kingdom, the European Union, Japan, and Australia. Each order is routed through the facility closest to your delivery address for fastest shipping. |
| Delivery Timeframe |
3–5 business days for production, plus 5–8 business days (US) or 8–20 business days (international) for shipping. |
| Shipping Costs |
Free worldwide shipping on all orders. Shipping is included in the product price. |
| Additional Costs |
International orders may be subject to customs duties, import taxes, or VAT charged by local authorities. These are the responsibility of the buyer. |
Returns & Cancellations
| Cancellation |
Orders may be cancelled within 24 hours of placement, provided production has not started. After production begins, cancellation is not possible. |
| Returns |
As all products are made to order, returns for change of mind are not accepted. If your order arrives damaged, defective, or incorrect, we will replace it or issue a full refund within 14 days of delivery. See our Refund Policy. |
EU Consumer Rights
If you are a consumer in the European Union, you have certain rights under the Consumer Rights Directive (2011/83/EU). Because our products are custom-made to order, the standard 14-day right of withdrawal does not apply (Article 16(c)). You are fully protected against defective or damaged goods. For product safety information, see our EU GPSR Compliance page.
特定商取引法に基づく表記
| 販売業者 |
株式会社ULTRO |
| 代表者 |
永田龍史 |
| 所在地 |
東京都渋谷区渋谷2丁目19-15 宮益坂ビルディング609 |
| 連絡先 |
電話番号・メールアドレスは、ご請求いただければ遅滞なく開示いたします。お問い合わせはこちらからお願いいたします。 |
| 販売価格 |
各商品ページに表示（USD建て） |
| 商品代金以外の必要料金 |
送料無料（商品価格に含む）。海外配送の場合は関税・輸入税等はお客様のご負担となります。 |
| 支払方法 |
クレジットカード（Visa, Mastercard, Amex）、Google Pay、Shop Pay |
| 支払時期 |
ご注文時に決済 |
| 商品の引渡時期 |
製造に3〜5営業日、配送に5〜20営業日（配送先により異なる） |
| 返品・交換 |
受注生産のため、お客様都合による返品はお受けしておりません。商品の破損・不良・誤配送の場合は、到着後14日以内にご連絡ください。交換または全額返金にて対応いたします。 |
