Shipping policy

Last updated: April 11, 2026

All the MA walls products are made to order and fulfilled by our print-on-demand partner.

Processing Time

Please allow 3–5 business days for production before your order ships. During peak seasons, production may take an additional 1–2 business days.

Shipping Times (After Production)

United States: 5–8 business days
Canada: 8–15 business days
United Kingdom: 8–15 business days
Europe (EU): 8–20 business days
Australia: 10–20 business days
Rest of World: 10–30 business days

Shipping Rates

Free worldwide shipping on all orders. No minimum purchase required. Shipping costs are fully covered by the MA walls and will not be added at checkout.

Fulfillment Locations

Our products are printed and shipped from the following facilities:

  • United States
  • European Union (Latvia and Spain)
  • United Kingdom
  • Canada
  • Australia

For customers in all other countries, orders are automatically routed to the nearest available fulfillment facility to minimize shipping time and environmental impact.

International Orders — Customs, Duties, and Taxes

Because our products are shipped internationally on a Delivery Duty Unpaid (DDU) basis, import duties, taxes (including VAT/GST), and customs fees may apply depending on the destination country. These charges, if any, are assessed by your local customs authority and are the responsibility of the recipient. They are not included in our product prices or shipping costs.

Rules and thresholds vary by country. We recommend checking with your local customs office for specific duty rates, tax rates, and import thresholds before placing an order.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for tracking information to become active.

Delivery Issues

If your order is lost, damaged in transit, or significantly delayed, please contact us. See our Refund Policy for details on how we handle delivery problems.

Contact

For shipping inquiries, please contact us at hello@themawalls.com.